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Jess 

Ball

Global Head of Product

Commify

I’ve spent over 18 years in the software world, moving from product delivery to leading global organisations. My journey has taken me from the governance of Experian to the high-growth, Private Equity environments of The Access Group and Commify. I am a "Growth Architect" - I love the challenge of establishing good product practice at start-ups as well as taking complex, legacy feature factories and turning them into modern, AI-powered, Product-Led Growth engines. I’m a big believer that there’s no one-size-fits-all process. The best approach depends entirely on your market, your team, and your goals. I’m particularly passionate about building high-trust, autonomous cultures where people feel safe to experiment and learn. Having led multi-disciplinary teams of over 100 people, I have extensive experience managing and coaching Product Managers, Product Owners, Business Analysts, and UX Designers. Whether you're navigating your first leadership role or trying to align a massive roadmap with commercial reality, I’m here to help you find a path that works for you.
Enterprise
Scale-up
Start-up
Executive
Senior
B2B
B2C
Banking / Financial Services / Payments
EdTech
FinTech
Mobile
Saas
Career progression
CV advice
Leadership skills
Personal development
Product discovery
Product innovation
Product marketing
Product operations
Product skills development
Product vision
Roadmapping and prioritisation
Scaling product organisations
Stakeholder management
Strategic thinking
Team management
  • Career progression: For PMs, POs, BAs, and UX professionals.
  • Leadership skills: Building psychological safety and high-performing teams.
  • Scaling product organisations: Restructuring for value and efficiency.
  • Stakeholder management: Navigating the C-suite and Boardroom.
  • Product vision: Moving from tactical “to-do lists” to strategic outcomes.
  • Commercial strategy: Balancing risk, return, and investor value.
  • Managing Multi-disciplinary Teams (UX/BA/PO/PM)
  • SaaS & PLG Transformation
  • Applied AI for Operational Efficiency
  • Go-to-Market & Sales Alignment
  • Prioritisation & Impact Assessment
  • Agile Processes (SAFe & beyond)
  • Product Governance & Risk
  • Wes Bush’s ProductLed: great resource for transitioning from sales-led to product-led growth.
  • April Dunford’s Obviously Awesome: The gold standard for positioning.
  • The AI Product Playbook by Marily Nika: AI-driven product strategy and operational efficiency.
  • The Merger & Acquisition Leader’s Playbook: Practical guide to executing strategy and driving growth post-deal.
  • Reforge (SaaS & Scaling tracks): Scaling product organisations, particularly useful for understanding “value stream” alignment.
  • Richard Rumelt’s Good Strategy/Bad Strategy: Great for ensuring the product vision is anchored in commercial reality.
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